You request the kit
Three fields and an address, in the form below. We confirm availability for your address at dispatch — international service is arranged on request.
Dispatch — posted within 48 h [to be confirmed]
International availability on request — [to be confirmed].The house confirms service for your address before anything is sent.
01Your analysis kit
Your water analysed, without leaving home.
A kit posted to your address, three minutes at the tap, a pre-paid envelope — then the clear report of your Water Score.
Complimentary — kit, postage and analysisDispatched within 48 h [to be confirmed]No obligation
02The journey
Four steps, from tap to report.
The complete detail of the kit — steps, timings, laboratory — to decide with full knowledge.
You take the sample
Two numbered bottles, an illustrated three-step guide, ideally at the kitchen tap, in the morning. Nothing to measure yourself.
Duration — three minutes at home
The laboratory analyses
The pre-paid envelope goes back by post. The partner laboratory [to be confirmed] measures parameter by parameter — minerals, hardness, residues, TDS included.
Results — within 10 days [to be confirmed]
Your Water Score
A personal report, reached with the code on your kit: the full grid, dated and sourced criteria, avenues for improvement — and an appointment only if you ask for one.
Report — personal code, kept out of search engines
The kit, the postage and the analysis are complimentary — request the kit →
03The analysis kit
Four items, two minutes.
What the envelope we send you contains — complimentary, with no obligation.
Item 01
Two numbered bottles
Sample the water from your tap, ideally in the morning. Two minutes are enough.
Item 02
The three-step guide
Illustrated, jargon-free: fill, close, note the date. Nothing to measure yourself.
Item 03
The pre-paid envelope
Slip in the bottles, post it. The partner laboratory [to be confirmed] receives it within 48 h.
Item 04
Your personal code
Follow the analysis online, then discover your Water Score with a technician’s commentary.
04Your free kit
Three fields, and your water speaks.
Worth knowing
Complimentary, truly
The kit, the postage and the analysis are covered by the house. No obligation afterwards.
Your address, checked
Your postal code lets us confirm service for your address at dispatch — international availability on request [to be confirmed].
Your data, in its place
Details used for the kit dispatch and the report — nothing else. Full detail on the Privacy page.
A question first?
The house replies in English, Monday to Friday. Support →
05Questions
Three questions before you send.
Short answers — the rest lives at Support, or on the phone with a technician of the house.
Is the kit really free?
Yes — the kit, the postage and the analysis are complimentary. We would rather begin the relationship with a measurement than with a speech. And no obligation follows: the report is yours.
What are the timings, exactly?
The kit leaves within 48 h [to be confirmed]. After you return your bottles, allow about ten days for the analysis and the report [to be confirmed]. Your personal code lets you follow every step.
And if my water is already good?
All the better: the report will say so, figures in hand — and so will we. The house does not install where it is not useful.
Another question? Support has the answer →
Your water has a story.
It begins with a measurement — the kit is complimentary, and what follows is up to you.